Shipping & Delivery
How quickly will I receive my order?
We process your order as quickly as possible. As soon as your order has been shipped, you will receive a confirmation email with a tracking link that allows you to track your package live.
Shipping Rates
| Destination | Shipping Costs | Free from |
|---|---|---|
| Belgium | €6 | €85 |
| EU | €15 | €125 |
Delivery Times
| Destination | Delivery Time |
|---|---|
| Belgium | 3-5 business days |
| EU | 3-7 business days |
Delivery times are indicative and may vary during busy periods such as holidays.
Can I track my order?
Yes! As soon as your package has been shipped, you will receive an email with a tracking link. This allows you to track your order at any time.
Damage during transport
Did you receive a damaged package? Please contact support@livana.be within 48 hours with photos of the damage. We will resolve this for you as soon as possible.
Questions about your order?
Feel free to contact us via support@livana.be. We will respond within 1 business day.